You can send email concern to support@thespiegelacademy.com or through this FORM

You can also send message to our live chat support (located at the bottom right corner of the site) from 9am to 6pm EST

Frequently Asked Questions

You can see our login credentials (Username and Password) in the email sent to you

Subject: Your Login Details | The Spiegel Academy Portal

  1. Go to the login page: https://portal.thespiegelacademy.com/login/
  2. Click Forgot Password
  3. Type in your email address associated to your account then click Send Password button
  4. Check your email

*note: Make sure to check your spam folder

1.Go to the login page: https://portal.thespiegelacademy.com/login/

2.Login using your credentials

3.Click Your Account tab in the upper right portion of the screen

4.Under Update Your Email Address area, type in your desired new email address in the provided field

5.Click Change Email button

*note: Make sure to check your spam folder

If you didn’t receive a certificate for a class you completed, please click the button below and fill out the form.

 

  • Please wait one (1) business day upon requesting to receive your certificate in your email
  • Don’t forget to check your spam folder

 

1.Go to the login page: https://portal.thespiegelacademy.com/login/

2.Login using your credentials

3.Click Your Account tab in the upper right portion of the screen

4.Under Billing Settings area, type in your updated payment information in the provided fields

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5.Click Submit

*note: If you have any issues, please contact our support to assist you